Quality Assurance

At ESAR Home Care, we are an approved NDIS provider focused on delivering the highest quality in-home care services. 

We adhere to all regulations set forth by the NDIS Quality and Safeguards Commission and aged care standards from the Aged Care Quality and Safety Commission.

Our commitment to quality is long-standing - we achieved ISO 9001 certification, which set us on the path to implementing rigorous internal quality assurance practices and achieving NDIS registration. We are now accredited under the NDIS Practice Standards, which provide an essential benchmark for providers to demonstrate safe, high-quality support and services.

ESAR Home Care is accredited under the NDIS Practice Standards

What are the NDIS Practice Standards?

The NDIS Practice Standards create an important benchmark for providers to assess their performance, and to demonstrate how they provide high-quality and safe supports and services to NDIS participants.

Together with the NDIS Code of Conduct, the NDIS Practice Standards will assist NDIS participants to be aware of what quality service provision they should expect from NDIS providers. The outcomes of the NDIS Practice Standards are included within the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.

ESAR Home Care is committed to maintaining this quality system and providing exceptional support to our Participants.

ESAR Home Care's Aged Care Services are also delivered in line with the requirements of the Aged Care Quality and Safety Commission Standards and code of conduct.

ESAR Home Care's Quality objectives are to:

  • maintain an effective Quality Management System
  • work within the Vision, Mission & Values of ESAR Home Care
  • maximise client satisfaction through the provision of quality services
  • promote sound communication between clients, employees and Providers
  • provide a safe and positive work environment for all employees & clients

ESAR Home Cares Quality Management System is fully utilised to ensure a consistent quality service is delivered to all of our clients.

You can trust ESAR Home Care's excellence because we have embedded quality practices throughout our operations, from staff qualifications and supervision to incident reporting and reviews. 

We regularly assess our performance and have delivered consistent, compassionate NDIS and aged care services underpinned by sound quality principles for many years. 

Our dedication shows in our longstanding staff and healthcare partners and the positive feedback from the people we support.

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